The uxioserv process crashes while Reporter performs an extraction
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Article ID: 87267
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Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message : In the IO dump log generated in folder log/exp, when uxioserv crashes we see lines that look like this: |TRACE|X|IO |pid=30051.139676430104320| u_unlock_ct_file | Unlocking file u_fmhs60 (10421744) |FATAL|X|IO |pid=30051.139676430104320| k_process_signal | *** execution handler: SIGNAL=(11) PID=(30051) PPID=(1) GPID=(30051)
Dollar Universe version 6.8.0x and up, uxioserv process crashes when Reporter performs an extraction if the node's language is set to French.
Cause
Cause type: Defect Root Cause: When variable S_U_LANGUE is set to FR ( French), any extraction of an Aborted Job's History Trace crashes process uxioserv.
Environment
OS: All
Resolution
This problem has been fixed as of Dollar Universe 6.8.21
Fix Status: Released
Fix Version(s): Component: Dollar Universe Dollar Universe: 6.8.21 - Available
Additional Information
Workaround : Set node's language to English. To do so, go to Node settings - General Settings: Language -> Set to English Save and close, then restart the node.