The uxioserv process crashes while Reporter performs an extraction

book

Article ID: 87267

calendar_today

Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
In the IO dump log generated in folder log/exp, when uxioserv crashes we see lines that look like this:
|TRACE|X|IO |pid=30051.139676430104320| u_unlock_ct_file | Unlocking file u_fmhs60 (10421744)
|FATAL|X|IO |pid=30051.139676430104320| k_process_signal | *** execution handler: SIGNAL=(11) PID=(30051) PPID=(1) GPID=(30051)

Dollar Universe version 6.8.0x and up, uxioserv process crashes when Reporter performs an extraction if the node's language is set to French.

Cause

Cause type:
Defect
Root Cause: When variable S_U_LANGUE is set to FR ( French), any extraction of an Aborted Job's History Trace crashes process uxioserv.

Environment

OS: All

Resolution

This problem has been fixed as of Dollar Universe 6.8.21

Fix Status: Released

Fix Version(s):
Component: Dollar Universe
Dollar Universe: 6.8.21 - Available

Additional Information

Workaround :
Set node's language to English.
To do so, go to Node settings - General Settings:
Language -> Set to English
Save and close, then restart the node.