Forced logoff occurs when opening report in status of “FAULT_OTHER – Start impossible” via executions
Article ID: 87266
CA Automic Workload Automation - Automation Engine
Error Message : The connection to *** (***) has been lost. You will need to log in again
When attempting to open a report that is in a status of FAULT_OTHER - Start impossible. Other error via executions in the Automic Web Interface (AWI), the session will be automatically logged off with the above message.
<Please see attached file for image>
Steps to reproduce:
Import job JOBS.WIN.INC00133431 which can be found attached to this KE > enter an agent name with no login object
Execute the job > it will end in the following status: FAULT_OTHER - Start impossible. Other error
Open the executions of this mentioned job > click on report > logoff will be forced
Cause type: Defect Root Cause: Bug causes a forced logoff from AWI when opening a report that's in a status of “FAULT_OTHER – Start impossible” via executions.
OS Version: N/A
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s): Component(s): Automation Engine and Initial Data