Online backup (uxbck uni) fails returning "command in error"

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Article ID: 87265

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
Example of error:
[email protected]hravalu0a) /uniacndata/NSPTST/bin: $ ./uxbck uni soc=NSPTST exp node=lhravalu0a dir=/uniacnlog/NSPTST/backup idx
Command : uxbck uni soc=NSPTST exp node=lhravalu0a dir=/uniacnlog/NSPTST/backup idx timeout=005

command in error!!

On Unix/Linux notes where the uxioserv process is started by any other user other than root, the online backup fails systematically with the above error.


 

Cause

Cause type:
Configuration
Root Cause: Some folders/files on the Dollar Universe directories lack correct permissions for the user starting the uxioserv process.

Environment

OS: All Linux/Unix
OS Version: N/A

Resolution

Give read and execution permissions to all the files and folders existing in the Dollar Universe directories to the user starting the uxioserv process.
 

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
Start the Dollar Universe node as root.

In order to do so:
  1. Load the environment and then stop the node:
$UNI_DIR_EXEC/unistop 
  1.  Assign the correct permissions of the Dollar Universe files/folders to the user root:
$UNI_DIR_EXEC/uxrights -m assign -a root 
  1. Start the node:
$UNI_DIR_EXEC/unistart