R3_GET_JOB_SPOOL function in combination with PDF format generates 0KB file if SAP report over 100 pages

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Article ID: 87247

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

When a job is run against the SAP Agent the R3_GET_REPORT function in combination with the PDF format will generate a 0KB file if there are more than 100 pages.  If there are less than 100 pages in the report the function works correctly.

Cause

Cause type:
Defect
Root Cause: An R3_get_job_spool format=PDF never ends if the spooltask is too large.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available

Fix Status: Released

Fix Version(s):
Component(s): SAP Agent

Automation Engine 12.1.0 – Available
Automation Engine 12.0.3 - Available
Automation Engine 11.2.5 - Available

Additional Information

Workaround :
N/A