Unexpected restart on Windows machine provokes launch of a session in a loop

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Article ID: 87238

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
No errors

Patch level detected:Dollar Universe 6.3.00
Product Version: Dollar.Universe 6.3.01

Description :Following an unexpected restart of Windows (blue screen) , Dollar Universe was started up without first performing an off-line reorganization.
The consequence is that a session was launched in a loop.

Cause

Cause type:
By design
Root Cause: After an unexpected reboot of Windows, Dollar Universe cannot been relaunched without first performing an off-line reorganization.

Environment

OS: Windows Server 2008

Resolution

Before to startup a Dollar Universe, run a Off-line reorganization:
-Check that Dollar Universe is stopped; if not, launch the command unistop
-Open a command prompt window and go to the directory of your company
-Set the environment with the command unienv
-Go to BIN directory
-Run the command of the Off-line reorganization : unireorg
-Start Dollar Universe: unistart

Fix Status: No Fix

Additional Information

Workaround :
N/A