SAP agent cannot be started.
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Article ID: 87237
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Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Affects Release version(s): 5
Error Message :
sapjcs.log contains the following error messages
##################################
2012-29-11 11:48:22 # pid 51118 # tid 1 # manager #
2012-29-11 11:48:22 # pid 51118 # tid 1 # manager # ------------------------------------------------
2012-29-11 11:48:22 # pid 51118 # tid 1 # manager # Dollar Universe Manager for SAP Solutions v431
2012-29-11 11:48:22 # pid 51118 # tid 1 # manager # ------------------------------------------------
2012-29-11 11:48:22 # pid 51159 # tid 1 # manager # File Descriptor available (256,256)
2012-29-11 11:48:22 # pid 51159 # tid 1 # manager # Launching SAP Job Control Server: node=[sapat2], host=[zone-azs-s12], port=16197
2012-29-11 11:48:22 # pid 51159 # tid 1 # manager # Checking license...
2012-29-11 11:48:22 # pid 51159 # tid 1 # agt_evt_load_file # Opening EVT file v.100: 0 + 0 entries in file
2012-29-11 11:48:22 # pid 51159 # tid 1 # agt_sap_init # Loading jnl file "/opt/universe/sapat2/AGTSAP/exec/uxsapjnl.dat"...
2012-29-11 11:48:22 # pid 51159 # tid 1 # agt_jnl_file_load # Error, file "/opt/universe/sapat2/AGTSAP/exec/uxsapjnl.dat" not compatible
2012-29-11 11:48:22 # pid 51159 # tid 1 # agt_sap_init # Error loading jnl file (-1)
##################################
Patch level detected:Manager for SAP 4.4.1
Product Version: Dollar.Universe 5.6.0 FX25010
Description :SAP agent cannot be started.
Environment
OS: All
OS Version: All
Cause
Cause type:
Other
Root Cause: This is possibly due to the uxsapjnl.dat data file corruption.
Resolution
1. Backup the file uxsapjnl.dat and remove it from /opt/universe/sapat2/AGTSAP/exec/
2. Restart the SAP manager. At the next job execution, this file will be recreated by the manager for SAP.
Fix Status: No Fix
Additional Information
Workaround :
N/A
Feedback
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