Online backup fails

Products

• CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
In the job log:

#####
a /orsyp/UNIV56/archive/u_bck_UNIV56_node_X_2014031210080000/u_fupr50.dta 13393 blocks 
### Fatal error detected in step / Erreur fatale detectee au jalon : 1 
### Return code / Code retour =1 
### Error Msg / Message d'erreur =Unable to create tar file / Impossible de creer le fichier tar : /orsyp/UNIV56/archive/Backup_UNIV56_node_X_2014031210080000.tar
#####  

Patch level detected:Dollar Universe 5.6
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Online backup fails using one user (admin profile) but it works using root.

There is a uproc IU_UMNTOLB wich since 12 of March 2014 finished in error:
a /orsyp/UELICA/archive/u_bck_UELICA_SAPAIXprod_X_2014031210080000/u_fupr50.dta 13393 blocks
### Fatal error detected in step / Erreur fatale detectee au jalon : 1
### Return code / Code retour =1
### Error Msg / Message d'erreur =Unable to create tar file / Impossible de creer le fichier tar : /orsyp/UELICA/archive/Backup_UELICA_SAPAIXprod_X_2014031210080000.tar

This session done with user root all works fine.
All check done about user authorization, without any incoherence.

Environment

OS: All Unix

Cause

Cause type:
Configuration
Root Cause: ulimit -f size is too low and impact is that some commands cannot work correctly (like tar command for example).
Example :

Resolution

The solution is to increase the value of this ulimit -f to unlimited.
If you have any doubt, please verify this value with a system admin.

Fix Status: No Fix
 

Additional Information

Workaround :
N/A