Stopping a job that is stuck in RUNNING status (IU_UMNTOLB)

Products

• CA Automic Dollar Universe

Issue/Introduction

Error Message :
N/A

Patch level detected:Dollar Universe 5.6.0
A job is stuck in "Running" status for a long time.

Even if you try to kill it using the "Cancel" action, the job continues to run.

Cause

Cause type:
Other
Root Cause: The uxbck command ( online backup) prevent updates on the data files, which makes impossible to change the Status of the job.

Environment

OS: All
OS Version: N/A

Resolution

First, verify if the uxbck process is present in the system, in case it does and has not finished, cancel it.
After that, the Job should Abort.
It is likely that a stop / reorg / start of the node is necessary to restablish the service.

In case that still does not fix the issue, using the command mode is the best solution for this.
 
To suspend future launches (The Jobs will be disabled, re-enabled to run at a later date and may run if it is still within their launch window.  Otherwise the Job will go into a Time Overrun.):
 

uxhld FLA ses=* upr=* mu= nseq=*

To delete the future launches (The jobs will NOT run.):

uxdlt FLA ses=* upr=* mu= nseq=*

 
To stop the running jobs (The jobs will be abort, the post Uproc will not be executed):
 

uxend CTL ses=* upr=* mu= nseq=*

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A