Cannot apply a patch to Dollar Universe 5.3.3 node
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Cannot apply a patch to Dollar Universe 5.3.3 node


Article ID: 87211


Updated On:


CA Automic Dollar Universe


Affects Release version(s): 5

Error Message :
Patch application process aborts with error message 

Copy of ServiceMsg.dll
The requested operation cannot be performed on a file with a user-mapped section open.
Copy procedure failed :
Unable to copy ServiceMsg.dll 

Patch level detected:Dollar Universe 5.3.3
Product Version: Dollar.Universe 5.3.3 FX25002

Description :Cannot apply a patch to Dollar Universe 5.3.3 node


OS: Windows
OS Version: All


Cause type:
Root Cause: This error message is known on Windows2003 servers:
The problem is probably due to user restrictions on the .EXE file location you are trying to run - as discussed in the thread above - or to some other processes still alive and preventing you from running the installation.


SOLUTION 1- Copy your patch folder to another directory and try again.

SOLUTION 2- Restart WINDOWS - in case any hidden process is still using the file you are trying to copy - and try again.

SOLUTION 3- Stop WMIPVSE service and try again.

What is WMIPVSE?

wmipvse.exe is a process belonging to Microsoft Windows Server. This program is important for the stable and secure running of your computer and should not be terminated unless absolutely necessary.

Fix Status: No Fix

Additional Information

Workaround :