Cannot apply a patch to Dollar Universe 5.3.3 node
book
Article ID: 87211
calendar_today
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Affects Release version(s): 5
Error Message : Patch application process aborts with error message
#### Copy of ServiceMsg.dll The requested operation cannot be performed on a file with a user-mapped section open. Copy procedure failed : Unable to copy ServiceMsg.dll #####
Description :Cannot apply a patch to Dollar Universe 5.3.3 node
Environment
OS: Windows OS Version: All
Cause
Cause type: Configuration Root Cause: This error message is known on Windows2003 servers: http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=50113&SiteID=1 The problem is probably due to user restrictions on the .EXE file location you are trying to run - as discussed in the thread above - or to some other processes still alive and preventing you from running the installation.
Resolution
SOLUTION 1- Copy your patch folder to another directory and try again.
SOLUTION 2- Restart WINDOWS - in case any hidden process is still using the file you are trying to copy - and try again.
SOLUTION 3- Stop WMIPVSE service and try again.
What is WMIPVSE?
wmipvse.exe is a process belonging to Microsoft Windows Server. This program is important for the stable and secure running of your computer and should not be terminated unless absolutely necessary.