Typo in Script Variable name used in templates CALL.SLM.FULFILLMENT and CALL.SLM.FULFILLMENT_MAIL results in Violation error

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
Violation: |
or
Message |

The following templates:
 

CALL.SLM.FULFILLMENT
CALL.SLM.FULFILLMENT_MAIL

attempt to reference a variable name that contains a typo where violation is incorrectly spelled viloation, causing the message in the notification to remain empty.

The notification template dynamically creates it's message text. As a result of violation being misspelled, the violation (message) line is incorrectly displayed as:

Message: |

Note, there is no information/message text in this line.

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The process tab that is being used to dynamically create the message spells violation in the script variables as viloation causing the problem.

Once the typo is corrected the Message is displayed correctly as:

Violation: U00045079 The status 'ENDED_NOT_OK - aborted' does not match the expected status 'ANY_OK'.

 

Environment

OS Version: N/A

Cause

Cause type:
Defect
Root Cause: Typo in the violation variable "viloation"
Affected:
: read &uc_slm_viloation_msg_number#,,
: read &uc_slm_viloation_msg_insert#,,
: set &slm_violation# = get_msg_txt(&uc_slm_viloation_msg_number#,&uc_slm_viloation_msg_insert#)

Resolution

Update to a fix version listed below or a newer version if available.
 

Fix Status: Released

Fix Version(s):
Automation.Engine 12.1.0 - Available
Automation.Engine 12.0.4 - Available

Additional Information

Workaround :
Correct the variable manually, by applying the following changes:
 

! *** incorrect line *** : read &uc_slm_viloation_msg_number#,,

: read &uc_slm_violation_msg_number#,,
 

! *** incorrect line *** : read &uc_slm_viloation_msg_insert#,,

: read &uc_slm_violation_msg_insert#,,
 

! *** incorrect line *** : set &slm_violation# = get_msg_txt(&uc_slm_viloation_msg_number#,&uc_slm_viloation_msg_insert#)

: set &slm_violation# = get_msg_txt(&uc_slm_violation_msg_number#,&uc_slm_violation_msg_insert#)

<Please see attached file for image>