Tasks are not scheduled and not displayed in the Job Runs

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Article ID: 87184

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :

2016-07-08 16:22:41 0008388/u_rst_chk_io /u_io_callsrv_date /000000000 - u_connect error : (WinSock): Connection refused (host [hostname])
br/> 2016-07-08 16:22:42 0017152/u_rst_chk_io /u_io_callsrv_date /000000000 - u_connect error : (WinSock): Connection refused (host [hostname])

Patch level detected:Dollar Universe 5.6
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Tasks are not scheduled and nothing is displayed in the Job Runs.
After a offline reorganization the issue is still present

Cause

Cause type:
Configuration
Root Cause: This is a system issue sometimes provoked by a Windows update.

Environment

OS: Windows Server 2008
OS Version: The issue arrived on Windows Server 2008 R2 Entreprise, but could also reproduce on other Windows version

Resolution

Check with your Sys Admin if any Windows update has been done.
Run the command netstat -ao and check if the command is executed.
If the command takes very much time to be executed please reboot your machine.

Fix Status: No Fix

Additional Information

Workaround :
N/A