A popup message appears on the Windows console when opening a remote desktop connection
Article ID: 87181
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Affects Release version(s): 5
Error Message :
Pop up message on Windows:
##############
The instruction at 0x01764b69 referenced memory at 0x00000000. The memory could not be read. Click on OK to terminate the program.
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Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5.6.0 FX25010
Description :When opening a remote desktop connection to a Windows Server 2003 with duas5.6 installed, a popup message appears on the Windows console.
Error Message :
Pop up message on Windows:
##############
The instruction at 0x01764b69 referenced memory at 0x00000000. The memory could not be read. Click on OK to terminate the program.
##############
Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5.6.0 FX25010
Description :When opening a remote desktop connection to a Windows Server 2003 with duas5.6 installed, a popup message appears on the Windows console.
Environment
OS: Windows Server 2003
OS Version: All
OS Version: All
Cause
Cause type:
Configuration
Root Cause: This is a Windows OS issue.
Configuration
Root Cause: This is a Windows OS issue.
Resolution
Please refer to this link for solutions:
http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/the-instruction-at-0x01764b69-referenced-memory-at/e2df405a-a3e5-4bfc-8721-5aa7929cc5c7
Fix Status: No Fix
http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/the-instruction-at-0x01764b69-referenced-memory-at/e2df405a-a3e5-4bfc-8721-5aa7929cc5c7
Fix Status: No Fix
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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