Multi node session not executed following a network issue

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Article ID: 87180

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
2015-11-27 06:00:53,691|ERROR||AWT-EventQueue-0|com.orsyp.kmeleon.swing.businessviews.commands.SaveHelper$3|Object not found - UprocId: FIS_SWITCHOVER_TO_PDC_IST_RONJOB_START - [BBILAD/D1FISAPWSPAV1/X]
Patch level detected:Dollar Universe 6.3.41
Product Version: Dollar.Universe 6.3.41

Description :Jobs are not executed.
On the multi node sessions, uproc did not trigger the next uprorc as it is supposed to do.

Cause

Cause type:
Other
Root Cause: This error show us that following a network issue the uproc called: “FIS_SWITCHOVER_TO_PDC_IST_RONJOB_START” that should be executed on the MU called “IST_PROD” located on the D1FISAPWSPAV1 node are not reachable. All the uprocs that should be executed on the node D1FISAPWSPAV1 have the same issue.

Environment

OS: Windows
OS Version: Microsoft Windows Server 2012 Standard

Resolution

As this is a Network issue, please verify with your SysAdmin/Network Administrator to see how to resolve the network issue.

Fix Status: No Fix

Additional Information

Workaround :
N/A