Dollar Universe for AS400 is not submitting jobs

Products

• CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :

2012-12-24 10:03:31 0004084/uxech /u_io_callsrv_ver /000000000 - u_connect error : Errno syserror 3025: No such path or directory. (host [host name])
br/> 2012-12-24 10:05:49 0004080/uxord /GADATPRO /134451322 - %UNI_-E-U_EGADATPRO77 , UPROC
br/> 2012-12-24 10:05:49 0004080/uxord /GATERB33 /134454226 - %UNI_-E-U_EGAI24A3214 , ERR GADATPRO :

Patch level detected:Dollar Universe 5.1
Product Version: Dollar.Universe 5.1.1 FX24905

Description :Jobs are not running

Cause

Cause type:
Configuration
Root Cause: After a DNS issue Dollar Universe is not starting up correctly.

Environment

OS: IBM AS/400

Resolution

To check if is Dollar Universe up and running:
type wrksbsjob SUP500 to find out.
you can display the end of the list using the down arrow.
An X at the bottom left corner of the screen indicates that the system is currently processing your request. Do not type anything, just wait.

If the response to wrksbsjob SUP500 is Subsystem SUP500 inactif. It means that Dollar Universe Subsystem has not been restarted since the latest machine IPL (reboot).

To solve this problem start the Dollar Universe sub system;

STRSBS SBSD(SUP500C/SUP500)

Or

STRSBS SBSD(UNIV50C/UNIV50) strsbs (UNIV50C/UNIV50)


You can use a few basic dollar Universe commands :

Uxsetenv
(check with wrkenvvar)
uxstartup
uxshutdown

Fix Status: No Fix

Additional Information

Workaround :
N/A