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Insufficient traces for troubleshooting LDAP authentication / synchronization issues


Article ID: 87162


Updated On:


CA Automic Dollar Universe


The traces for troubleshooting LDAP authentication / synchronization issues are incomplete.


Insufficient traces in uvserver.log around LDAP.


OS: All
Version: 4.x, 6.x

Product: Dollar Universe

Component: Univiewer Management Server


Update to a fix version listed below or a newer version:

Fix Status: Released

Fix Version(s):
Component(s): Univiewer.Management.Server

Dollar Universe 6.1.0 - Available


Additional information will now be written to the uvserver.log showing the queries sent to the LDAP server and their responses.

In order to enable this trace, please add this category on the log4j.xml on the UVMS:

<category name="com.orsyp.central.ldap" additivity="false">
<level value="TRACE"/>
<appender-ref ref="UNI_SIZE_LIMITER"/>

Then restart the UVMS. The traces should be included in the uvserver.log and will allow you to identify the user causing the errors.