Insufficient traces for troubleshooting LDAP authentication / synchronization issues

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Article ID: 87162

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

The traces for troubleshooting LDAP authentication / synchronization issues are incomplete.

Cause

Insufficient traces in uvserver.log around LDAP.

Environment

OS: All
Version: 4.x, 6.x

Product: Dollar Universe

Component: Univiewer Management Server

Resolution

Update to a fix version listed below or a newer version:

Fix Status: Released

Fix Version(s):
Component(s): Univiewer.Management.Server

Dollar Universe 6.1.0 - Available

 

Additional information will now be written to the uvserver.log showing the queries sent to the LDAP server and their responses.

In order to enable this trace, please add this category on the log4j.xml on the UVMS:

<category name="com.orsyp.central.ldap" additivity="false">
<level value="TRACE"/>
<appender-ref ref="UNI_SIZE_LIMITER"/>
</category>


Then restart the UVMS. The traces should be included in the uvserver.log and will allow you to identify the user causing the errors.