Insufficient traces for troubleshooting LDAP authentication / synchronization issues
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Article ID: 87162
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Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message : N/A
Patch level detected:Univiewer Management Server 4.0.00 Product Version: Dollar.Universe 6.0.0
Description: The traces for troubleshooting LDAP authentication / synchronization issues are incomplete.
Cause
Cause type: Defect Root Cause: Incomplete traces for LDAP troubleshooting.
Environment
OS: All OS Version: N/A
Resolution
Update to a fix version listed below or a newer version, where additional information is written to the uvserver.log showing the queries sent to the LDAP server and their responses.
In order to enable this trace, please add this category on the log4j.xml on the UVMS: