Dollar Universe startup causing machine to reboot
Article ID: 87160
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
No errors in the universe.log file or system log.
Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0
Description :Server was rebooting after the cluster was manually restarted.
Both nodes rebooted themselves in sequence; when the cluster was manually restarted, bringing up $U, both nodes again rebooted themselves in sequence.
Starting it manually also caused nodes to reboot.
No errors in the universe.log file or system log.
Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0
Description :Server was rebooting after the cluster was manually restarted.
Both nodes rebooted themselves in sequence; when the cluster was manually restarted, bringing up $U, both nodes again rebooted themselves in sequence.
Starting it manually also caused nodes to reboot.
Environment
OS: Linux
OS Version: RHEL 6.4 (64 bit)
OS Version: RHEL 6.4 (64 bit)
Cause
Cause type:
Configuration
Root Cause: Kernel panic in gfs2_inplace_reserve on Red Hat Enterprise Linux 6.4
The issue was not the result of an error with Dollar Universe after some research discovered that this particular kernel, 2.6.32-358, on RHEL 6.4 has a bug on the GFS2 filesystem which causes a Kernel Panic.
Dollar Universe was accessing the GFS2 filesystem and was therefore highlighting this erratic behaviour.
The issue was not the result of an error with Dollar Universe. They found that this particular kernel, 2.6.32-358, on RHEL 6.4 has a bug on the GFS2 filesystem which causes a Kernel Panic. Dollar Universe was accessing the GFS2 filesystem and was
therefore highlighting this erratic behaviour.
Configuration
Root Cause: Kernel panic in gfs2_inplace_reserve on Red Hat Enterprise Linux 6.4
The issue was not the result of an error with Dollar Universe after some research discovered that this particular kernel, 2.6.32-358, on RHEL 6.4 has a bug on the GFS2 filesystem which causes a Kernel Panic.
Dollar Universe was accessing the GFS2 filesystem and was therefore highlighting this erratic behaviour.
The issue was not the result of an error with Dollar Universe. They found that this particular kernel, 2.6.32-358, on RHEL 6.4 has a bug on the GFS2 filesystem which causes a Kernel Panic. Dollar Universe was accessing the GFS2 filesystem and was
therefore highlighting this erratic behaviour.
Resolution
ITo solve the issue, you need to upgrade the kernel to the next version available.
Fix Status: No Fix
Fix Status: No Fix
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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