A task is hanging.

book

Article ID: 87147

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
There is no error

Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :$U Task running but hang and could not cancel
In the Server Engines Screen, the wake up date of the launcher is in the future
The consequence of a launcher failure would be:
- New jobs not started
- Existing Job statuses are not refreshed

Cause

Cause type:
Configuration
Root Cause: This is due to some data files corruption.

Environment

OS: Windows Server 2008
OS Version: ALL

Resolution

To solve this:
- Stop of Dollar Unvierse
- Reorganization (in order to check and rebuild some files)
- Restart of Dollar Unuverse

Fix Status: No Fix

Additional Information

Workaround :
N/A