Local key gets corrupted, duas can no longer communicate with UVMS. Node is unreachable.
Article ID: 87146
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
The following exceptions were found in the universe.log.|ERROR|X|IO |pid=1188.1632| kTrtAuthRequest | Authentication failed: invalid local key (error -1)
Patch level detected:Dollar Universe 6.0
Product Version: Dollar.Universe 6.0.0
Description :UVC cannot get the appropriate status of the node, the node settings do not work , the node is unreachable.
The following exceptions were found in the universe.log.|ERROR|X|IO |pid=1188.1632| kTrtAuthRequest | Authentication failed: invalid local key (error -1)
Patch level detected:Dollar Universe 6.0
Product Version: Dollar.Universe 6.0.0
Description :UVC cannot get the appropriate status of the node, the node settings do not work , the node is unreachable.
Environment
Release: ADUNAS99000-6.0-Automic Dollar Universe-AS
Component:
Component:
Cause
Cause type:
Other
Root Cause: The source of this error can be attributed to the following reasons:
Other
Root Cause: The source of this error can be attributed to the following reasons:
Resolution
Unregister then re-register the DUAS to the UVMS.
- load environment
- go to bin folder
- unims -checkms --> error
- unistop
- unims -unregister
- unims -register -login xxxxx -pwd xxxx
- unims --> OK
- unistart
This should resolve the issue. The DUAS should be able to communicate with the UVMS.
Fix Status: No Fix
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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