Local key gets corrupted, duas can no longer communicate with UVMS. Node is unreachable.
Article ID: 87146
CA Automic Dollar Universe
Error Message :
The following exceptions were found in the universe.log.|ERROR|X|IO |pid=1188.1632| kTrtAuthRequest | Authentication failed: invalid local key (error -1)
Patch level detected:Dollar Universe 6.0
Product Version: Dollar.Universe 6.0.0
Description :UVC cannot get the appropriate status of the node, the node settings do not work , the node is unreachable.
Release: ADUNAS99000-6.0-Automic Dollar Universe-AS
Root Cause: The source of this error can be attributed to the following reasons:
Unregister then re-register the DUAS to the UVMS.
- load environment
- go to bin folder
- unims -checkms --> error
- unims -unregister
- unims -register -login xxxxx -pwd xxxx
- unims --> OK
This should resolve the issue. The DUAS should be able to communicate with the UVMS.
Fix Status: No Fix