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Local key gets corrupted, duas can no longer communicate with UVMS. Node is unreachable.

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Article ID: 87146

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
The following exceptions were found in the universe.log.|ERROR|X|IO |pid=1188.1632| kTrtAuthRequest | Authentication failed: invalid local key (error -1)

Patch level detected:Dollar Universe 6.0
Product Version: Dollar.Universe 6.0.0

Description :UVC cannot get the appropriate status of the node, the node settings do not work , the node is unreachable.

Environment

Release: ADUNAS99000-6.0-Automic Dollar Universe-AS
Component:

Cause

Cause type:
Other
Root Cause: The source of this error can be attributed to the following reasons:

Resolution

Unregister then re-register the DUAS to the UVMS.

  • load environment
  • go to bin folder
  • unims -checkms --> error
  • unistop
  • unims -unregister
  • unims -register -login xxxxx -pwd xxxx
  • unims --> OK
  • unistart

This should resolve the issue. The DUAS should be able to communicate with the UVMS.

Fix Status: No Fix

Additional Information

Workaround :
N/A