SNMP Agent fails to start in V12 on Windows
Article ID: 87142
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message :
Exception caught '10038 - An operation was attempted on something that is not a socket.'.
After the SNMP Agent is patched to the newest v12 version or freshly installed with version 12 on Windows, the Agent fails to start and the following error message is displayed.
Exception caught '10038 - An operation was attempted on something that is not a socket.'.
After the SNMP Agent is patched to the newest v12 version or freshly installed with version 12 on Windows, the Agent fails to start and the following error message is displayed.
00002BC8 20161216/142204.443 Exception caught '10038 - An operation was attempted on something that is not a socket.'.
00002BC8 20161216/142204.443 Exiting subagent.
00002BC8 20161216/142204.443 Exiting subagent.
Environment
OS: Windows
OS Version: N/A
OS Version: N/A
Cause
Cause type:
Defect
Root Cause: The SNMP Agent is unable to start due to a select on an invalid socket descriptor.
Defect
Root Cause: The SNMP Agent is unable to start due to a select on an invalid socket descriptor.
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Component(s): SNMP Agent
Automation Engine 12.1.0 - Available
Automation Engine 12.0.3 - Available
Fix Status: Released
Fix Version(s):
Component(s): SNMP Agent
Automation Engine 12.1.0 - Available
Automation Engine 12.0.3 - Available
Additional Information
Workaround :
Use an SNMP Agent in an older Version, such as Automation Engine 11.2.
Use an SNMP Agent in an older Version, such as Automation Engine 11.2.
Feedback
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