Engines failed to Start

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Article ID: 87137

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
universe.log shows:

##########
Making connection to IO server: user (XXX,zzzzzzzz,,yyyyyy) is not allowed on zzzzzzzz,UNIV56,X)
########## 

Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Calculator, Exchanger, Launcher and Supervisor failed to start up

Cause

Cause type:
Configuration
Root Cause: This message means that you have tried to start those engines from the command line but the user is not allowed to start the engines.

Environment

OS: All
OS Version: All

Resolution

This issue can be solved using a user with sufficient rights to use uxshutdown and uxstartup commands.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.6.0 FX25010

Additional Information

Workaround :
N/A