Engines failed to Start

Products

• CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
universe.log shows:

##########
Making connection to IO server: user (XXX,zzzzzzzz,,yyyyyy) is not allowed on zzzzzzzz,UNIV56,X)
########## 

Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Calculator, Exchanger, Launcher and Supervisor failed to start up

Environment

OS: All
OS Version: All

Cause

Cause type:
Configuration
Root Cause: This message means that you have tried to start those engines from the command line but the user is not allowed to start the engines.

Resolution

This issue can be solved using a user with sufficient rights to use uxshutdown and uxstartup commands.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.6.0 FX25010

Additional Information

Workaround :
N/A