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Performing autopatch from v6.0 to v6,1x, fails: "Patch installation failed"
Article ID: 87132
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
In the Node list:
##########################
Patch installation failed
##########################
Patch level detected:Dollar Universe 6.1.00
Upgrade via autopatch to version 6.1.x fails.
No error message other than what is shown above.
Product Version: Dollar.Universe 6
In the Node list:
##########################
Patch installation failed
##########################
Patch level detected:Dollar Universe 6.1.00
Upgrade via autopatch to version 6.1.x fails.
No error message other than what is shown above.
Product Version: Dollar.Universe 6
Cause
Cause type:
Defect
Root Cause: Issue in the Autopatch script included in early v6 versions.
Defect
Root Cause: Issue in the Autopatch script included in early v6 versions.
Environment
OS: All
OS Version: N/A
OS Version: N/A
Resolution
In order to upgrade from Dollar Universe V5.6 or V6.0.xx to Dollar Universe V6.3.01, it is mandatory to use the Dollar Universe 32 bits kit.
Once the node is upgraded and committed, you must upgrade Dollar Universe v6.3.01 32 bits to v6.3.01 64 bits using the Dollar Universe 64 bits kit.
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Dollar Universe 6.3.01 - Available
Once the node is upgraded and committed, you must upgrade Dollar Universe v6.3.01 32 bits to v6.3.01 64 bits using the Dollar Universe 64 bits kit.
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Dollar Universe 6.3.01 - Available
Additional Information
Workaround :
Patch manually via the kit instead.
Patch manually via the kit instead.
Feedback
Yes
No
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