Jobs are launched but remains in pending status

Products

• CA Automic Dollar Universe

Issue/Introduction

Error Message :
Sur l'environnement [STLDU6/normatest/X] :
Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0

Description :Dollar Universe is not stopped correctly before an reboot of the server.
After this, jobs remains in "pending" status
If you try to delete the launches an error appears.

Cause

Cause type:
Other
Root Cause: When Dollar Universe is not stopped correctly (for example following a server reboot), data files can be corrupted.

Environment

OS: Windows Server 2008

Resolution

Please stop Dollar Universe and run an off-line reorganization,
Steps:
1. Load $U environment with CLI unienv.bat

2. Shutdown Dollar Universe: bin/unistop.bat

3. Run an offline reorganisation : bin/unireorg.bat > unireorg.log 2>&1

4. Startup Dollar Universe bin/unistart.bat

Fix Status: No Fix

Additional Information

Workaround :
N/A