Author code unknown in History Trace and jobs aborted

Products

• CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
In the history trace:

########
Author Code XXX unknown
########

Patch level detected:Dollar Universe 5.6
Product Version: Dollar.Universe 5.6.0 FX25010

Description :The execution finish in aborted.

Cause

Cause type:
Other
Root Cause: It can occurs when the data user file is corrupted and caused author missing in some accounts.

Environment

OS: IBM AIX
OS Version: AIX

Resolution

*****existing user list will be reset!!!

Load the DU environment.

Backup the list of :
uxlst USER
uxshw USER USER=*

In mgr, ./uxrecover.ksh USER
Then Y and Enter.
And put in the new Dollar Universe admin account.
Then, recreate all the users using the result of previous uxlst/uxshw users commands.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.6.0 FX25010

Additional Information

Workaround :
N/A