The SP agent can not communicate with the token server, the license won't be retrieved and the agent will stop automatically.
Article ID: 87114
CA Automic Sysload
Affects Release version(s): 5
Error Message : On the sldlmd.log:On the sldrmd.log: Patch level detected:SP Analyst Agent for Unix 5.50 Product Version: Sysload 5.5.0
Description :If we introduce the host name of the token server instead of the IP address,Token is not retrieved by the agent 5.50 on Solaris 10 (64 platforms). This affects the system agent and the Log Monitor for Solaris 10 Sparc 64, and Solaris 10 Intel 64. This means that the agent can not communicate with the token server, the license won't be retrieved and the agent will stop automatically.
Cause type: Defect Root Cause: The hostname resolution of the token server is not done correctly on both agents System and Log Monitor for Solaris 10 5.50 64bits
OS: Sun Solaris Intel OS Version: 10 64bits
Correction included on the following fixes: SP Analyst Agent for Solaris 5.50a in case the issue concerns the system agent SP Analyst Agent Log Monitor 5.50a in case the issue concerns the Log Monitor
Use the IP address of the token server instead of the hostname in the "*init" file (sldrmd-init or sldlmd-init):