SAP Manager does not start after upgrade and new license invalid.

Products

• CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
2013-08-04 13:50:15 # manager # ------------------------------------------------
2013-08-04 13:50:15 # manager # Dollar Universe Manager for SAP Solutions v44
2013-08-04 13:50:15 # manager # ------------------------------------------------
2013-08-04 13:50:15 # manager # File Descriptor available (1024,1024)
2013-08-04 13:50:15 # manager # Launching SAP Job Control Server: node=[NODENAME], host=[HOSTNAME], port=10750
2013-08-04 13:50:15 # manager # Invalid license. Please check your license for Dollar Universe Manager For SAP Solutions v44.

Patch level detected:Manager for SAP 4.4.1
Product Version: Dollar.Universe 5.6.0 FX25010

Description :SAP Manager does not start after upgrade.
New license does not seem valid.

Environment

OS: All
OS Version: All

Cause

Cause type:
Configuration
Root Cause: The variable U_LIC_FILE that points to u_fali01.txt defined in uxsetenv_sapagt is pointing to a different file than /mgr/u_fali01.txt

Resolution

2 possible solutions:

1/ Put the licence in the file that is defined in U_LIC_FILE

2/ Change U_LIC_FILE such that it points to the file that contains the license

Fix Status: No Fix
 

Additional Information

Workaround :
N/A