Collector crashes immediately after start
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Article ID: 87106
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Updated On:
Products
CA Automic Sysload
Issue/Introduction
Affects Release version(s): 5
Error Message :
In the sldrmd.log file:
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[hist] *** Error in file 'C:\Program Files\Sysload\history\activity.dat'; file header () is INCORRECT
[hist] *** OCtFile_create: Cannot create file (LBtreeFile; nRc=-1) : 'C:\Program Files\Sysload\history\activity'
[hist] *** Error in file 'C:\Program Files\Sysload\history\activity.dat'; file header () is INCORRECT
[hist] *** OCtFile_open: Cannot open file (LBtreeFile; nRc=-1) : 'C:\Program Files\Sysload\history\activity'
[hist] OHstFile_saveRecords - OHstFile_open nErrCode = 12
###############################################
Patch level detected:Sysload Agent for any system
Product Version: Sysload 5.6.0
Description :Collector crashes immediately after start
Cause
Cause type:
Configuration
Root Cause: This is due to the fact that the History files are corrupted
Environment
OS: All
OS Version: All
Resolution
Apply the sld_rebuild procedure described in the "Sysload tools" documentation
Fix Status: No Fix
Additional Information
Workaround :
N/A
Feedback
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Yes
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No