ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
“check windows user services” is not accessible on the univiewer console
Article ID: 87104
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
There is no error message.
Patch level detected:Univiewer Console 6.3.00
Product Version: Dollar.Universe 6.3.01
Description :The "Check windows user services" item is greyed out on the menu: right click on DUAS v6 node > Tools > Check windows user services
There is no error message.
Patch level detected:Univiewer Console 6.3.00
Product Version: Dollar.Universe 6.3.01
Description :The "Check windows user services" item is greyed out on the menu: right click on DUAS v6 node > Tools > Check windows user services
Cause
Cause type:
Defect
Root Cause: N/A
Defect
Root Cause: N/A
Environment
OS: Windows Server 2008
Related configuration item(s): Only happen on UVC 6.3.21
Related configuration item(s): Only happen on UVC 6.3.21
Resolution
Update to the fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.3.41
Fix Status: Released
Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.3.41
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
Powered by
