Jobs aborting and universe.log displays error “Unable to write local file”
Article ID: 87103
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
In universe.log:
|ERROR|X|END|pid=16921.4151483184| u_write_file | Error fopen for writing
|ERROR|X|END|pid=16921.4151483184| decodeFileResponse | Unable to write local file [/orsyp/DUAS/COMPANY/temp/U_TMP_0003] (u_write_file returns 1807)
Patch level detected:Dollar Universe 6.2.01
The node is not able to submit jobs.
When you check the universe.log errors similar to these are present:
If you try to do an UxTrace or launch an offline reorganization, both procedures are aborted.
In universe.log:
|ERROR|X|END|pid=16921.4151483184| u_write_file | Error fopen for writing
|ERROR|X|END|pid=16921.4151483184| decodeFileResponse | Unable to write local file [/orsyp/DUAS/COMPANY/temp/U_TMP_0003] (u_write_file returns 1807)
Patch level detected:Dollar Universe 6.2.01
The node is not able to submit jobs.
When you check the universe.log errors similar to these are present:
| 2016-06-02 17:51:06 |ERROR|X|IO |pid=5385.117283696| u_write_file | Error fopen for writing
| 2016-06-02 17:51:06 |ERROR|X|IO |pid=5385.117283696| decodeFileResponse | Unable to write local file [/orsyp/DUAS/COMPANY/temp/U_TMP_0003] (u_write_file returns 1807)
| 2016-06-02 17:51:06 |ERROR|X|IO |pid=5385.117283696| u_ft_callsrv_r | u_ntoh_reponse_file returns error
| 2016-06-02 17:51:06 |ERROR|X|IO |pid=5385.117283696| decodeFileResponse | Unable to write local file [/orsyp/DUAS/COMPANY/temp/U_TMP_0003] (u_write_file returns 1807)
| 2016-06-02 17:51:06 |ERROR|X|IO |pid=5385.117283696| u_ft_callsrv_r | u_ntoh_reponse_file returns error
If you try to do an UxTrace or launch an offline reorganization, both procedures are aborted.
Environment
OS: All
OS Version: N/A
OS Version: N/A
Cause
Cause type:
Configuration
Root Cause: The error “Unable to write local file [/orsyp/DUAS/COMPANY/temp/U_TMP_0003]” means that Dollar Universe cannot write in temp directory because is full.
The temp directory is used during the following actions:
- Normally during the execution of a job, a copy of the job is created here, when the job finish successfully the temporary file is deleted.
- During the offline reorganization a copy of the data file is created here, when the reorganization finish successfully the temporary file is deleted.
- During the UxTrace procedure
Dollar Universe temp directory can be full for some reasons:
-When one job is aborted the temp directory will keep the copy created, this means that after a crash of Dollar Universe so much temporary files will be created provoking a file system full
- If one reorganization is stopped, after the relaunch of Dollar Universe the temporary file created will remain in temp directory and provokes a file system full
-If a reorganization offline is launched but there is not enough space to copy .dta file
- If an UxTrace procedure is launched but there is not enough space to copy the files
Configuration
Root Cause: The error “Unable to write local file [/orsyp/DUAS/COMPANY/temp/U_TMP_0003]” means that Dollar Universe cannot write in temp directory because is full.
The temp directory is used during the following actions:
- Normally during the execution of a job, a copy of the job is created here, when the job finish successfully the temporary file is deleted.
- During the offline reorganization a copy of the data file is created here, when the reorganization finish successfully the temporary file is deleted.
- During the UxTrace procedure
Dollar Universe temp directory can be full for some reasons:
-When one job is aborted the temp directory will keep the copy created, this means that after a crash of Dollar Universe so much temporary files will be created provoking a file system full
- If one reorganization is stopped, after the relaunch of Dollar Universe the temporary file created will remain in temp directory and provokes a file system full
-If a reorganization offline is launched but there is not enough space to copy .dta file
- If an UxTrace procedure is launched but there is not enough space to copy the files
Resolution
Increase the filesystem hosting the temp folder and/or delete unnecessary files from the filesystem.
-In order to keep the temp directory from filling up, the copy of jobs in aborted status should be removed manually. Add this step to your maintenance procedure.
- After a crash, check to ensure that the temp directory has enough space free. if it doesn't then purge the directory manually.
-If an offline reorganization is interrupted, check that there are no temporary file remaining.
-Before launching the UxTrace or an offline reorganization, ensure that enough space is free to copy your data files.
Fix Status: No Fix
Fix Version(s):
N/A
-In order to keep the temp directory from filling up, the copy of jobs in aborted status should be removed manually. Add this step to your maintenance procedure.
- After a crash, check to ensure that the temp directory has enough space free. if it doesn't then purge the directory manually.
-If an offline reorganization is interrupted, check that there are no temporary file remaining.
-Before launching the UxTrace or an offline reorganization, ensure that enough space is free to copy your data files.
Fix Status: No Fix
Fix Version(s):
N/A
Additional Information
Workaround :
N/A
N/A
Feedback
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