Impossible to detect the Dollar Universe 5.3 instance on Windows when upgrading to version 6

book

Article ID: 87083

calendar_today

Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
N/A

Patch level detected:Dollar Universe 5.3.3
Product Version: Dollar.Universe 5.3.3 FX25002

Description :When launching the Dollar Universe 6 installation kit, in order to upgrade a Dollar Universe node on version 5.3 FX25002, the setup does not detect the instance so the upgrade cannot be done.
Also, if we go to the menu Add/Remove Programs, the Dollar Universe 5.3 node does not appear on the list of installed software.

Cause

Cause type:
Other
Root Cause: The registry keys of the Dollar Universe 5.3.3 installation were missing on the system.

Environment

OS: Windows

Resolution

In order to fix the issue, the Windows Registry details of the Dollar Universe instance needs to be recreated.

Depending on what kind of OS you have (32 or 64bits), please apply the corresponding procedure.

a) In case your server is a Windows x86 (32bits)
1. Note the name of the Company, the node name, and the value of the %UXEXE% and %UXMGR% folders.
2. Create a file called registry53.reg with the following 4 lines:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\ORSYP S.A.\Dollar Universe Solutions\NonStop Services\TST530-NB120285]
"INSTALL"="TST530 : C:\\Automic\\DUAS\\TST530\\exec : C:\\Automic\\DUAS\\TST530\\mgr : V533_U"

3. Replace the value TST530 by the company name on the file registry53.reg
4. Replace the value NB120285 by the node name on the file registry53.reg
5. Replace the values C:\\Automic\\DUAS\\TST530\\exec by the one pointing to the exec folder of your node ( adding double-backslashes like on the example).
6. Replace the values C:\\Automic\\DUAS\\TST530\\mgr by the one pointing to the mgr folder of your node ( adding double-backslashes like on the example).
7. Backup the registry of the system ( specially HKEY_LOCAL_MACHINE\SOFTWARE)
8. Launch as Administrator the script registry53.reg


b) In case your server is a Windows x64 (64bits)
1. Note the name of the Company, the node name, and the value of the %UXEXE% / %UXMGR% folders.
2. Create a file called registry53.reg with the following 4 lines:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ORSYP S.A.\Dollar Universe Solutions\NonStop Services\TST530-NB120285]
"INSTALL"="TST530 : C:\\Automic\\DUAS\\TST530\\exec : C:\\Automic\\DUAS\\TST530\\mgr : V533_U"


3. Replace the values TST530 by the company name on the file registry53.reg
4. Replace the value NB120285 by the node name on the file registry53.reg
5. Replace the values C:\\Automic\\DUAS\\TST530\\exec by the one pointing to the exec folder of your node ( adding double-backslashes like on the example).
6. Replace the values C:\\Automic\\DUAS\\TST530\\mgr by the one pointing to the mgr folder of your node ( adding double-backslashes like on the example).
7. Backup the registry of the system ( specially HKEY_LOCAL_MACHINE\SOFTWARE)
8. Launch as Administrator the script registry53.reg



After the modification is done, launch again the Dollar Universe 6 kit, it should detect correctly the Dollar Universe 5.3.3 instance to be upgraded.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.3.3 FX25002

Additional Information

Workaround :
N/A