On the Token Server Web interface, the agent still appears in the list of subscribed agent although it is stopped.
Article ID: 87071
CA Automic Sysload
Affects Release version(s): 5
Error Message : No error.
Patch level detected:Sysload Token Server Product Version: Sysload 5.8.0
Description :On the Token Server Web interface, the agent still appears in the list of subscribed agent although it is stopped. Token cannot be manually released. It does not appear in the "Outdated tokens" list
Cause type: Configuration Root Cause: The agent was not stopped in a proper manner and was therefore unable to release its token.
OS: All OS Version: All supported OS.
- Restart the agent (it will then retrieve the exact same token) - Stop the agent properly (it will then release its token)