On Windows, the Dollar Universe commands fail with the error "o_ReadILocal_OWLS returns error [-99] " on the universe.log

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Article ID: 87069

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
On the universe.log these kind of error appear when the issue occurs when launching an uxordre:

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|ERROR|X|uni|pid=776.4888| htonHandshakeAuthent | o_ReadILocal_OWLS returns error [-99] 
|ERROR|X|uni|pid=776.4888| owls_connect_auth | k_connect_auth_timeout(ztocerv811/SIO) returns error [300] 
|ERROR|X|IO |pid=5860.4524| k_select_accept_aut | u_read_req_select in error [-2] 
|ERROR|X|uni|pid=776.4888| o_callsrv_connect_r | Connection error 0 [Comlayer error] 
|ERROR|X|uni|pid=776.4888| o_uxordre_get_ids | task not found [TSK(CP_L2_MENS)(000)(CP_L2_M_ST)(000)]/[ZTOCERV811] 
|ERROR|X|IO |pid=5860.4524| u_io_thread_trt | New client 1764 (uxordre/srvsched on ztocerv811) authentication failed: Connection closed (recv(socket=1764, bytes=5) returns 0) 
######################### 

Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :Occasionally, some dollar universe commands fail on Windows,
For example, on the return of the command uxordre, we obtain as error message "Non-existent task".
Restarting the node fixes temporarily the problem.

Cause

Defect
Root Cause: The issue was due to the fact that if you launch a remote command line as a domain system user from a remote windows node after restarting the node, the file would get corrupted.

 

Environment

OS: Windows

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.7.01

Additional Information

Workaround :
Delete the associated .key file from data/XXX/local