Jobs are in Time overrun and their History Trace is not available

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Article ID: 87067

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
When trying to display the History Trace from UVC on the Time overrun job, the following error appear on the univiewer.log:

##################
|ERROR||BackgroundWorker-8|com.orsyp.kmeleon.environment.ExceptionManager|An error occured on ENVIRONMENT: (node = aptprd01 environment = [EURPRD/aptprd01/X]) 
com.orsyp.api.ObjectNotFoundException: Object not found - ExecutionId:[][][][0000000][] - [EURPRD/aptprd01/X]
##################

Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :Some tasks go to Time Overrun right away when they are launched and the history trace is not available

Cause

Cause type:
Configuration
Root Cause: The Launch Window of the Task was of 0 minutes, so the job goes to Time overrun right after it is launched.

Environment

OS: All

Resolution

There was an error on the Launch Window of the task ( 0 minutes), edit the task and put an acceptable launch Window and the issue should not occur again.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.0.0

Additional Information

Workaround :
N/A