Jobs are aborted and DQM queue(s) is/are missing

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Article ID: 87063

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
The launch aborts with these messages in the universe.log:
###############
|ERROR|X|DQM|pid=6424.9044| u_dqm_sub_job | dqm queue [SYS_BATCH
|ERROR|X|DQM|pid=6424.9044| u_dqm_sub_job | dqm_lecture_directe_que returns 3 [SYS_BATCH
###############

In the job log of the aborted job:
################
"The related object could not be found"
################

Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :The SYS_BATCH Queue disappeared (From UVC in design mode / environment / Batch Queues)
As a consequence, Jobs are aborting with an error message

Cause

Cause type:
Configuration
Root Cause: Some problems could lead to a file corruption such as a system crash, a free space shortage on disk or a Dollar Universe crash for example

Environment

OS: All

Resolution

Please apply the following steps:
- Stop the launcher
- Create the missing queue(s)
- then start the launcher

Fix Status: No Fix
 

Additional Information

Workaround :
N/A