Jobs are aborted and DQM queues are missing

Products

• CA Automic Dollar Universe

Issue/Introduction

After a system crash, all the batch queues, like the default SYS_BATCH Queue disappeared (from UVC in DESIGN mode / Environment / Batch Queues)
As a consequence, Jobs are aborting with an error message.

Error Messages :
The launch aborts with these messages in the universe.log:
###############
|ERROR|X|DQM|pid=6424.9044| u_dqm_sub_job | dqm queue [SYS_BATCH] does not exist
|ERROR|X|DQM|pid=6424.9044| u_dqm_sub_job | dqm_lecture_directe_que returns 3 [SYS_BATCH]
###############

In the job log of the aborted job:
################
"The related object could not be found"
################

Environment

Product: Dollar Universe

Version: All

Cause

Cause type:Configuration
Root Cause: Some problems could lead to a file corruption such as a system crash, a free space shortage on disk or a Dollar Universe crash for example

Resolution

Please apply the following steps:

•  Stop the launcher
• Create the missing queue(s) via UVC or command "uxaddque"
  Example via UVC:
  Go to DESIGN - Environment - Batch Queues
  Click on New and for the default queue SYS_BATCH simply type as Name: SYS_BATCH then click on Save and finally click on Start
  
• Then start the Launcher and relaunch the Aborted Jobs (and repeat the operation if some other queues were missing)