Dollar Universe v5.x Installation fails


Article ID: 87060


Updated On:


CA Automic Dollar Universe


Affects Release version(s): 5

Error Message :
In installation log file:
[/uni/ORSYP/exp/log] :
* Username Administrateur[univa] :
/uni/DUS560/tools/uxinstall_main.ksh: line 284: 25210: Memory fault

This failure creates a core when the u_install failed with the following result when running gdb or dbx on it.

Core was generated by `/uni/DUS560/tools/u_install urdev01.inf.etam'.
Program terminated with signal 11, Segmentation fault.
#0 0x0804b408 in main (argc=2, argv=0xff981294) at /dld07/indus/du_as/5.6.0/kit/univsrc/uxsrc/fnc/u_install.c:1091
1091 /dld07/indus/du_as/5.6.0/kit/univsrc/uxsrc/fnc/u_install.c: No such file or directory.
in /dld07/indus/du_as/5.6.0/kit/univsrc/uxsrc/fnc/u_install.c
(gdb) where
#0 0x0804b408 in main (argc=2, argv=0xff981294) at /dld07/indus/du_as/5.6.0/kit/univsrc/uxsrc/fnc/u_install.c:1091

Patch level detected:Dollar Universe 5.6.0
The installation of Dollar Universe v5.x fails and generates a core file in the system as is described in the Error message section.
Product Version: Dollar.Universe 5.6.0


Cause type:
Root Cause: The issue is linked to the fact that the Group ID of the user which is set as administrator (univa) does not exist.


OS: All Linux/Unix
OS Version: ALL


Ensure that the Group ID (in the /etc/passwd file) of the user univa exists in the /etc/group file.

Fix Status: No Fix

Fix Version(s):

Additional Information

Workaround :
Using a different system user like root.