The Help button on Univiewer Console WebStart does not work if it is deployed in IIS.
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Article ID: 87057
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Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message : There is no popup error message. But, the following error message is present in the univiewer.log: ################################## |2012-11-22 13:46:03,454|ERROR||pool-1-thread-1|com.orsyp.kmeleon.help.KHelpSet|Error on creating KHelpSet javax.help.HelpSetException: Could not parse Got an IOException (http://VM2K8R2001:80/help/en/UniViewer.hs) Parsing failed for null at javax.help.HelpSet.<init>(HelpSet.java:154) at com.orsyp.kmeleon.help.KHelpSet.<init>(KHelpSet.java:36) at com.orsyp.kmeleon.help.KHelpSet.initialize(KHelpSet.java:70) at com.orsyp.kmeleon.help.KHelpSet.getInstance(KHelpSet.java:44) at com.orsyp.kmeleon.help.KHelp.getInstance(KHelp.java:93) at com.orsyp.kmeleon.guibuilder.PerspectivesToolbarBuilder$1$1.run(PerspectivesToolbarBuilder.java:72) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) ##################################