Jobs scheduled in the future after restart of the system


Article ID: 87053


Updated On:


CA Automic Dollar Universe


Error Message :
No errors, but the log show dates in the future.

Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0

Description :After a patching of the system hosting Dollar Universe, the jobs appear with a launch date in the future ( several days ahead) and the old jobs went to Timeoverrun.
The latest messages on the universe.log have a timestamp in the future.
The start date / wake up date of the engines is in the future.


Cause type:
Root Cause: The issue was due to a wrong manipulation on the NTP server that propagated a wrong date ( in the future) to all the systems.


OS: All


In order to fix the issue, you should:
1. Stop Dollar Universe
2. Fix the system date and/or the NTP server date so that the new synchronization sets the time correctly.
3. Start Dollar Universe
4. Update the tasks so that the new launches are generated with the correct date ( current one), you can do it via Univiewer Console or via the command line:
uxupd tsk tsk=* ses=* upr=*
uxupd tsk=* upr=*

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.1.0

Additional Information

Workaround :