Dollar Universe SAP jobs failing with memory allocation errors
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Article ID: 87048
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Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Affects Release version(s): 5
Error Message : The following error messages are present in sapjcs.log: 2015-02-05 00:10:01 # agt_process_client_reques # Memory error allocating 62396 bytes for client memory 2015-02-05 00:10:01 # agt_create_func_thread # Error: unable to create new thread 2015-02-05 00:10:01 # agt_srv_thread_main # No more thread available: request ignored (error 11) 2015-02-05 00:36:02 # agt_create_func_thread # Error: unable to create new thread
Patch level detected:Dollar Universe 5.6 On Dollar Universe 5 in AIX, SAP jobs are failing with the above error messages.
Cause
Cause type: Configuration Root Cause: This issue is due to the file descriptor limits of the SAP manager process owner and the available memory of the SAP manager process.
Environment
OS: IBM AIX OS Version: N/A Related configuration item(s): Manager SAP 4.4.1
Resolution
To fix this issue:
Stop the SAP Manager (in case it is still running)
Using the 'ulimit' command, set the value to 'unlimited' for the 'data':
ulimit -d unlimited
Double check that this change has been taken in account with the command:
ulimit -a
The concerned user is the owner of the SAP manager process.
Edit the file 'uxstartjcs.ksh' and add the following environment variable, for example: