Token Server cannot be restarted after IP address modification.
Article ID: 87036
Updated On:
Products
CA Automic Sysload
Issue/Introduction
Affects Release version(s): 5
Error Message :
sldtkd - ERROR : The reference 'xxxxxxxx' written in the license file 'C:\Program Files\sysload\sldtkd\sldtkd.dat' does not match the reference 'yyyyyyyyy' found on the machine.
Patch level detected:Sysload Token Server
Product Version: Sysload 5.8.0
Description :Token Server cannot be restarted after IP address modification.
Error Message :
sldtkd - ERROR : The reference 'xxxxxxxx' written in the license file 'C:\Program Files\sysload\sldtkd\sldtkd.dat' does not match the reference 'yyyyyyyyy' found on the machine.
Patch level detected:Sysload Token Server
Product Version: Sysload 5.8.0
Description :Token Server cannot be restarted after IP address modification.
Cause
Cause type:
By design
Root Cause: License file is generated for a specific IP address and cannot be used if the Token Server's IP address changes.
By design
Root Cause: License file is generated for a specific IP address and cannot be used if the Token Server's IP address changes.
Environment
OS: All
OS Version: n/a
OS Version: n/a
Resolution
Generate a new license file based on the appropriate IP address.
IMPORTANT : the "sldtkd.dat" file will need to be removed prior to the license update, therefore all current leases will not be renewed. This implies that all agents will need to be restarted (after being re-configured with the Token Server's new IP address)
Fix Status: No Fix
IMPORTANT : the "sldtkd.dat" file will need to be removed prior to the license update, therefore all current leases will not be renewed. This implies that all agents will need to be restarted (after being re-configured with the Token Server's new IP address)
Fix Status: No Fix
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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