Impossible to schedule Reporter extractions using an internal scheduler

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Article ID: 87032

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
 Error message in the universe.log of the internal scheduler:
##################
| 2013-01-10 15:11:19 |ERROR|X|IO |pid=2096.3392| xn_get_id | O_TYPE_MU ID not found for <REP_EXT_REPORTER4>
| 2013-01-10 15:11:19 |ERROR|X|IO |pid=2096.3392| o_io_cache_data_provider_ | Error getting ID for <REP_EXT_REPORTER4>: 600
| 2013-01-10 15:11:19 |ERROR|X|IO |pid=2096.3392| owls_mu_read | cannot find internal ID for MU [REP_EXT_REPORTER4]
################## 

Patch level detected:Reporter 4.0.00
Product Version: Dollar.Universe 6.0.0

Description :Impossible to schedule Reporter extractions using an internal scheduler from Univiewer Console.

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: All
OS Version: ALL OS

Resolution

The issue has been fixed from Univiewer Console v4.0.14.

Fix Status: Released

Fix Version(s):
Component: Reporter
Version: Dollar.Universe 6.0.0

Additional Information

Workaround :
N/A