Delay between the Starting and the Ending of SAP jobs in DUAS & SAP system

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Article ID: 87027

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
Potential errors in the log file:
##################################
************ |INFO |X|SAP|pid=4704.5848| uxsap_connect | RFC connection fails for SAP system [*/*/*] 
*********** |INFO |X|SAP|pid=4704.5848| uxsap_connect_with_retry | Trying a new connection in 10 seconds... Attempt 2/2
################################

##################################
*********** |ERROR|X|SAP|pid=4704.5848| u_RfcUTF8ToSAPUC | Error [22] while trying to convert [520] 
*********** |ERROR|X|SAP|pid=4704.5848| uxsap_get_connect_param | Error while trying to convert CLIENT value [520] 
*********** |ERROR|X|SAP|pid=4704.5848| uxsap_open_comm | SAP system [*/*/*]: uxsap_get_connect_param fails returned error -1 
*********** |ERROR|X|SAP|pid=4704.5848| uxsap_connect | uxsap_open_comm error: unable to open the RFC handle
################################# 

Patch level detected:Manager for SAP 6.1.00
Product Version: Dollar.Universe 6.1.0

Description :When a SAP job is launched in DUAS and the SAP Manager (e.g.: SAP_XBP2 job), jobs are launched correctly but they remain in "Running" status in DUAS for several minutes when they are already completed on the SAP system.
This will cause some delays on the next launches

Cause

Cause type:
Configuration
Root Cause: The possible cause of this delay is due to the fact that the SAP Manager job history feature is activated on SAP Manager side.

Environment

OS: All

Resolution

Update the following variable from YES to NO
"NodeSettings==>Manager for SAP Solutions==>Enable the Manager's job history" = "NO"

This will disable the transfer of each job history and will accelerate the synchronisation between the SAP system and the SAP Manager/DUAS.

Fix Status: Released

Fix Version(s):
Component: Manager.for.SAP
Version: Dollar.Universe 6.1.0

Additional Information

Workaround :
N/A