Description :Some/all jobs are aborted with only a history trace and no job log.
Cause type: Configuration Root Cause: This errors is due to the fact that there is a problem related to the Windows service associated to the Dollar Universe user submitting this job.
OS: Windows OS Version: All supported
If you submit your jobs with a user called "serverupa", check the Windows services list in order to confirm that a service is created and up for this Dollar Universe user. If it's down, it should be restarted. If the service do not exist, create it applying the following procedure:
- Open a MS-DOS command windows. - Move to the Company executable directory: /exec.
- Execute the command: 1/For a user declared on your domain: Uniservuser -install serverupa >
2/ For a local system user: Uniservuser -install serverupa LOCALHOSTNAME
- Go to: Control Panel -> Administration Tools -> Services and make sure your user service was correctly created. Set it to Automatically startup and start it.
- Update the Dollar Universe /mgr/useralias.txt file: 1/If your new user is a Local System account AND you want to use it as a Dollar Universe submission account, add (or replace if already existing) the following line:
For Windows 7, Vista or Windows 2008: AUTORITE_NT SystÃ¨me (if windows is in French)
For older Windows versions: NT_AUTHORITY SYSTEM serverupa (if windows is in English) AUTORITE_NT SYSTEM serverupa (if windows is in French)
2/ If you want to use your user as your Dollar Universe login account, please add the following line: ORSYP serverupa