The Publisher server can not be started.

book

Article ID: 87001

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
In server.log:
#########################
[ERROR] 12 Jun 2013 13:55:54 [Thread-1] com.orsyp.reppub.server.util.AccessManager - No valid license found.
[ERROR] 12 Jun 2013 13:55:54 [Thread-1] com.orsyp.reppub.server.util.AccessManager - Unable to get a valid license.
#########################  

Patch level detected:Publisher 3.1.0
Product Version: Dollar.Universe 5.6.0 FX25010

Description :The Publisher server can not be started.

Cause

Cause type:
Configuration
Root Cause: The node name used during installation was not the same as the node name specified when the license was generated.

Environment

OS: All
OS Version: All

Resolution

Check in the "server.conf" file for the node name used during the install.
Then compare it with the node name in the license file (u_fali01.txt).

Solution is to either reinstall Publisher with the node name specified in the license, or to generate a new license.

Checked "uxsrsrv.sck" file as well as the Publisher node in UniViewer to confirm the node names.

Fix Status: No Fix
 

Additional Information

Workaround :
N/A