EEP process does not detect a resource file, and the job stays in event wait
Article ID: 86997
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
No error.
Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0
Description :EEP process user has access to the folder but does not detect a resource file. As a consequence, the job will stay in event wait.
No error.
Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0
Description :EEP process user has access to the folder but does not detect a resource file. As a consequence, the job will stay in event wait.
Cause
Cause type:
Configuration
Root Cause: Dollar Universe was started before adding the user in question into the system group.
Configuration
Root Cause: Dollar Universe was started before adding the user in question into the system group.
Environment
OS: All Unix
OS Version: All
OS Version: All
Resolution
-If possible, stop your Dollar Universe.
-Log in with the user in question.
-Check if the user is already part of the system group by running the command "id". If it is already part of the group, please restart your Dollar Universe.
Fix Status: No Fix
-Log in with the user in question.
-Check if the user is already part of the system group by running the command "id". If it is already part of the group, please restart your Dollar Universe.
Fix Status: No Fix
Additional Information
Workaround :
N/A
N/A
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