Autopatch not working - "Patch installation failed" on the Upgrade Status Field of UVC

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Article ID: 86984

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
On the universe.log, some of the servers (CDJ, DQM, IO, SAP Manager) could not start after the patch process.
For example, in this case the CDJ of the area APP could not start:

And:
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| 2013-11-25 09:08:37 |ERROR|I|CDJ|pid=13475.3066402496| u_ouv_serv | failed in u_listen: Errno syserror 98: Address already in use
| 2013-11-25 09:08:37 |FATAL|I|CDJ|pid=13475.3066402496| u_cdj_main | Unable to start CDJ service: port number in use (already started?)
######################################################################### 

Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0

Description :Autopatch of DUAS 6.x KO - "Patch installation failed" on the Upgrade Status Field of UVC

Cause

Cause type:
Configuration
Root Cause: The port of the CDJ APP and the port of the CDJ INT was the same, so it was wrongly declared on the values.xml:
item>CDJ_A=10913
item>CDJ_I=10913

Environment

OS: All
OS Version: any OS

Resolution

Fix the port definition on the /data/values.xml ->no duplicated ports can appear on this file.
Then register again the node with the command:
unims -register ...

Then apply again the autopatch, this time it will start correctly.

Fix Status: No Fix
 

Additional Information

Workaround :
N/A