Collector is unable to start and counters are unavailable in Perfmon.

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Article ID: 86978

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
Several occurences of the following message at the end of the sldrmd.log file : 
##############################
coll - Reallocating 1179648 bytes for PerfBuffer
############################## 

Patch level detected:Sysload Agent for Windows
Product Version: Sysload 5.8.0

Description :Collector is unable to start and counters are unavailable in Perfmon.

Cause

Cause type:
Other
Root Cause: Perfmon counters are corrupted

Environment

OS: Windows
OS Version: All Windows OS

Resolution

Follow one of the following procedures on Microsoft support website (depending on OS) :
- "How to manually rebuild Performance Counter Library values" (http://support.microsoft.com/kb/300956/en-us)

- "How to manually rebuild Performance Counters for Windows Server 2008 64bit or Windows Server 2008 R2 systems" procedure (http://support.microsoft.com/kb/2554336)

Fix Status: No Fix
 

Additional Information

Workaround :
N/A