Jobs using Logical Resources remain on Event Wait -> U_RES_AVAIL_AREAS has a wrong value
Article ID: 86963
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
No errors appeared at all, on the history trace we could see that the logical resource was not available when the uproc was first launched.
Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0
Description :The jobs using the same logical resource and launched at the same time would remain in Event Wait after one of the uprocs that had taken the logical resource had completed.
If we launched a new job with the same condition on the logical resource, the job would Run right away,+
If is like the Supervisor were not checking at all the logical resources, and only the launcher would do it at the first check.
No errors appeared at all, on the history trace we could see that the logical resource was not available when the uproc was first launched.
Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0
Description :The jobs using the same logical resource and launched at the same time would remain in Event Wait after one of the uprocs that had taken the logical resource had completed.
If we launched a new job with the same condition on the logical resource, the job would Run right away,+
If is like the Supervisor were not checking at all the logical resources, and only the launcher would do it at the first check.
Environment
OS: All
Related configuration item(s): This issue could also affect version 5 of Dollar Universe.
Related configuration item(s): This issue could also affect version 5 of Dollar Universe.
Cause
Cause type:
Configuration
Root Cause: The issue was due to a wrong configuration of the variable U_RES_AVAIL_AREAS.
It was set to value S ( simulation) instead of X ( production).
Therefore, the supervisor would not check the resources on the area X.
You can check the current value via the command:The default value is AISX.
On version 5, check the uxsetenv files to get the current value.
Configuration
Root Cause: The issue was due to a wrong configuration of the variable U_RES_AVAIL_AREAS.
It was set to value S ( simulation) instead of X ( production).
Therefore, the supervisor would not check the resources on the area X.
You can check the current value via the command:The default value is AISX.
On version 5, check the uxsetenv files to get the current value.
Resolution
In order to fix the issue, simply go to node settings - advanced settings:
List of areas impacted by event resources: replace the current value by a correct one.
Example: if you use logical resources only on area X, put an X.
If you use all areas, put AISX.
Then save and close, and restart the node.
On version 5, yu can simply edit the uxsetenv file to modify the current value.
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.7.01
List of areas impacted by event resources: replace the current value by a correct one.
Example: if you use logical resources only on area X, put an X.
If you use all areas, put AISX.
Then save and close, and restart the node.
On version 5, yu can simply edit the uxsetenv file to modify the current value.
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.7.01
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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