Impossible to start/stop DU via command unistart/unistop

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Article ID: 86956

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
C:\ORSYP\UNIV63_hkstm2k804\bin>unistopSystem error 5 has occurred.
Access is denied.
You are not allowed to stop this Dollar Universe instance.
Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :When trying to start or stop DU via commands unistart and unistop not by local administrator account on Windows server, we get the error below:

C:\ORSYP\UNIV63_hkstm2k804\bin>unistop
Instance shutdown procedure

System error 5 has occurred.

Access is denied.

You are not allowed to stop this Dollar Universe instance.
Error:1

Cause

Cause type:
By design
Root Cause: By default only local administrator can start and stop DU

Environment

OS: Windows

Resolution

In order to launch start and stop script of DU, we need to launch it by local administrator or via a cmd launch as Administrator. (right click on the cmd.exe shortcut and Run as Administrator).

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.0.0

Additional Information

Workaround :
N/A