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Long-term history charts cannot be displayed
Article ID: 86943
CA Automic Sysload
Affects Release version(s): 5
Error Message : The following messages appear in the "worker" log file (_sldvmcluster_worker_w*.log): spg - *** ERROR [OBtFile_AddNewRecord_Dat]; Can not add the new record to the file 'C:\Program Files\sysload\sldvmcluster\history\VMCLUSTER-Cluster_HTP.dat' Patch level detected:Sysload Agent for VMware Cluster 5.70 Product Version: Sysload 5.7.0
Description :The user cannot display information in the long-term history charts (Charts are empty)
Cause type: By design Root Cause: If history files reach 2 Go, the agent is unable to add data to the files and charts are empty.
OS: Windows Server 2008
Apply the Sysload "sld_purge" procedure to reduce the history file(s) size