Long-term history charts cannot be displayed

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Article ID: 86943

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
The following messages appear in the "worker" log file (_sldvmcluster_worker_w*.log):
spg - *** ERROR [OBtFile_AddNewRecord_Dat]; Can not add the new record to the file 'C:\Program Files\sysload\sldvmcluster\history\VMCLUSTER-Cluster_HTP.dat'
Patch level detected:Sysload Agent for VMware Cluster 5.70
Product Version: Sysload 5.7.0

Description :The user cannot display information in the long-term history charts (Charts are empty)

Cause

Cause type:
By design
Root Cause: If history files reach 2 Go, the agent is unable to add data to the files and charts are empty.

Environment

OS: Windows Server 2008

Resolution

Apply the Sysload "sld_purge" procedure to reduce the history file(s) size

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.7.0

Additional Information

Workaround :
N/A