Description :The symptoms depends on which file is missing Some abnormal symptoms, such as cannot open Job log/history trace, all jobs aborted, ...
Cause type: Other Root Cause: Issue appears because a daily backup is done on DU files without stopping Dollar Universe.
OS: Windows Server 2003
This issue can be fixed by either: - Stop DU before doing the backup - Use DU internal backup command to backup DU files
Starting Dollar Universe 6.3, the data file format is different. It's why issue should not appear but we still recommend to avoid external backup of Dollar Universe directories when this one is still started.